Answers Before You Place Your Order
Find clear answers about products, international shipping, customization, warranty, and after-sales support. If you cannot find what you need, send us your question and our team will reply quickly.
Factory & Business
Can you customize the trailer design according to my requirements?
Yes. We support custom trailer solutions based on cargo type, road conditions, local regulations, axle configuration, loading capacity, dimensions, suspension, and branding requirements.
What material do you use for the main beam?
Our main beams are typically built with high-tensile steel such as Q355B, Q700, or Q750 depending on the trailer application, payload requirement, and operating environment.
What is your production time?
Production time usually depends on the trailer model, quantity, and customization level. Standard orders can often be completed within 20 to 35 days after confirming the technical specification and deposit.
What are your payment terms?
Our common payment term is T/T, with a deposit before production and the balance paid before shipment. Flexible arrangements can be discussed based on order volume and cooperation history.
Do you provide a warranty?
Yes. We provide warranty support for our trailers and offer after-sales service, spare parts assistance, and technical guidance after delivery.
Logistics & Delivery
Can you customize the trailer design according to my requirements?
Yes. We support custom trailer solutions based on cargo type, road conditions, local regulations, axle configuration, loading capacity, dimensions, suspension, and branding requirements.
What material do you use for the main beam?
Our main beams are typically built with high-tensile steel such as Q355B, Q700, or Q750 depending on the trailer application, payload requirement, and operating environment.
What is your production time?
Production time usually depends on the trailer model, quantity, and customization level. Standard orders can often be completed within 20 to 35 days after confirming the technical specification and deposit.
What are your payment terms?
Our common payment term is T/T, with a deposit before production and the balance paid before shipment. Flexible arrangements can be discussed based on order volume and cooperation history.
Do you provide a warranty?
Yes. We provide warranty support for our trailers and offer after-sales service, spare parts assistance, and technical guidance after delivery.